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Cutting-Mats.net Contact Information

Cutting-mats.net is here to serve you. We welcome any questions, comments, and concerns. In most cases, we prefer to communicate by E-MAIL. Why? It is quicker, saves both time and money, and provides an easily-documented copy for our reference as well as yours.

We e-mail your Order Confirmation, Invoice, and Tracking information. If you don't provide a valid e-mail address, or rarely check your e-mail, you will miss important communications from us. We answer e-mails within a few minutes or hours, not days, weeks, or never like some online businesses. Finally, we will never sell or share your e-mail address or personal information to anyone.

If you want to contact us by telephone, please do so during the Phone Support Hours listed below. It is quicker, safer, and more efficient if you will place your order online, however, we do take orders by phone. If you are contacting us about an order, please have your 5-digit Order Number available. If our phone lines are busy, please leave a clearly stated, detailed voicemail with your name and phone number and we will return your call ASAP.

E-MAIL US (24 Hours/7 Days): info@cutting-mats.net
CALL US (PHONE SUPPORT HOURS: 11 to 6 EASTERN, M-F) 877-570-1776
FAX US (24 Hours/7 Days): 877-570-1776

PLEASE NOTE: NO INTERNATIONAL ORDERS! We only accept orders shipped to the 50 United States and Canada. Please click the ORDERING INFO tab at the top of the page for complete ordering information and payment options.

MAILING ADDRESS: Please understand we are an online store only; we do not have a physical location or address.
Cutting-Mats.net
1483 N. Mt. Juliet Rd. #150
Mt Juliet, Tennessee 37122

  • PHONE SUPPORT HOURS: 11:00 am to 6:00 pm EASTERN TIME, Monday through Friday.

  • We are CLOSED WEEKENDS and the following HOLIDAYS: New Years Eve (1/2 Day), New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving (both Thursday and Friday), Christmas Eve, Christmas Day.

  • Secure online ordering always available 24 hours a day, 7 days a week.


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